{"version":"1.0","provider_name":"Michael Rowe","provider_url":"https:\/\/www.mrowe.co.za\/blog","author_name":"Michael Rowe","author_url":"https:\/\/www.mrowe.co.za\/blog\/author\/michael\/","title":"The next generation of AI assistants in enterprise - Michael Rowe","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"IcTO42dwZs\"><a href=\"https:\/\/www.mrowe.co.za\/blog\/2018\/08\/the-next-generation-of-ai-assistants-in-enterprise\/\">The next generation of AI assistants in enterprise<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.mrowe.co.za\/blog\/2018\/08\/the-next-generation-of-ai-assistants-in-enterprise\/embed\/#?secret=IcTO42dwZs\" width=\"600\" height=\"338\" title=\"&#8220;The next generation of AI assistants in enterprise&#8221; &#8212; Michael Rowe\" data-secret=\"IcTO42dwZs\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.mrowe.co.za\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"AI assistants can be applied both for direct customer service and within the operations of an organization. AI that understands customers, context, and that can be proactive will lead to automation of many repetitive tasks. Source: Nichol, A. (2018). The next generation of AI assistants in enterprise. Level 1 &#8211; Notification: Simple notifications on your [&hellip;]"}