I don’t think we’ve really come to terms with what it means to have universal access to expertise. We’ve become used to an information-rich environment, where we have virtually free access to information. But large language models and generative AI have created an environment in which everyone has access to a wide range of expertise.
We have no idea how society will deal with the fact that everyone will soon have a lawyer, accountant, physician, financial advisor, and so on, on call, 24-7.